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Submit Order
Order Fulfillment
Payment Processing
Order Shipped
Submit Order
Simply place your order online and we will handle the rest. We generally begin processing your order within a very short time from when your order is received.
Order Fulfillment
We now begin the process of fulfilling your order. Depending on your requested quantities, we either prepare full rolls or cut the fabric to your desired length. Please note that although we make every effort to fulfill the requested quantities as accurately as possible, minor adjustments may be made to the actual quantities you will receive.

Note: In the unlikely event that we do not have your ordered fabric in stock, one of our customer service representatives will notify you of the delay and provide you with an estimated delivery date. You will then have the option of revising, cancelling or placing your order on back-order.
Payment Processing
Once we've completed the fulfillment process for your order, we will process your payment method on file or bill your account. In the event that we do not possess your payment details on file, one of our customer service representatives will reach out to you via phone or email.

Note: If you are placing your first order, we encourage you to call us at (800) 225-2210 and provide us with your payment details soon after you submit your order. This allows us to fulfill your order in a more effective and expedited manner.
Order Shipped
Your order is now pending shipment with the carrier of your choice. In the likely event that you did not specify a designated shipping carrier, we will use our discretion and ship via FedEx or UPS Ground.

You will receive a shipment confirmation via email once your order has shipped. This email notification will include your shipment tracking number, estimated delivery date and a few additional important details pertaining to your order.

Note: As an added convenience, we offer customers the option of using their personal UPS or FedEx account to process their shipments. Simply provide us with your UPS of FedEx account number in the order comments section during checkout and we will process your shipment accordingly.
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